Frequently Asked Questions

Information below serves the purchase of Buyers Guide (printed)

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Digital products and services does not have delivery charges, while for tangible items such as Print Materials, Trade Booths, Product Design Prototypes, Delivery charges differ from location, dimension and schedule of delivery.

Which payment methods are accepted in the Online Shop?

We have Bank Transfer, Credit Cards, and Paypal Transaction Options.

How long will delivery take?

Delivery schedule differs please do confirm type of products, dimensions and location of delivery.

How secure is shopping in the Online Shop? Is my data protected?

Your information is secured, our website has SSL features, please see our Privacy Policy for details.

What exactly happens after ordering?

Upon ordering we will send you an email for more information and details of your requirements, discuss best solution that we can provide you.

if it is services we will have a multiple email conversation before the final delivery, while for print products we will confirm first submitted design to confirm quality and resolution of the file submitted.

while for digital products, a link to download items are readily available upon confirmation of payment.

Do I receive an invoice for my order?

Email confirmation receipt of payment will serve as your official invoice for your online shopping transaction while for the other services, which we will require you for a bank transfer or check payment, we will send you an Email confirmation receipt as well.

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